Privacy Policy - What's on Wilmington

Privacy Policy

Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:

  • We do not seek or intend to collect personal information. If, in connection with obtaining user data, we receive personal information in connection with WhatsOnWilmington, we will never rent or sell any such personal information to third parties for marketing purposes
  • We will never share your contact information with another customer, unless both of you choose to contact one another
  • Any sensitive information that you provide will be secured with industry standard protocols and technology

Please read this privacy policy to learn more about:

  1. What personally identifiable information of yours is collected by WhatsOnWilmington.
  2. How the information is used.
  3. With whom the information may be shared.
  4. How you can access and change your Account information.
  5. What security procedures are in place to protect the loss, misuse or alteration of information collected by WhatsOnWilmington.
  6. How to contact us.

This privacy statement covers the site www.WhatsOnWilmington.com. If customers have questions or concerns regarding this statement, you should first contact WhatsOnWilmington by email at publisher@WhatsOnWilmington.com.

Information Collection

User Information/Registration

Users are requested to register for various WhatsOnWilmington services. You are under no obligation to provide this information, but without it, we may be unable to provide you with these services.

Advertiser/Registration

In order to become a WhatsOnWilmington advertiser; you must first create an account on this web site. To create an account you are required to provide the following contact information: name, email address, mailing address country, ZIP/postal code and credit card or PayPal information for the purchase you wish to make.

Customer and User Information

The registration information we collect for our users and our customers enables us to contact you regarding our services. For example, based on the registration information you provide, we may send you a welcome email to verify your email address, username and password. In order to provide you with the highest level of customer service, we may send you details of our services which we think may be of interest to you. If at any time you do not wish to receive these details, please email us at publisher@WhatsOnWilmington.com. Consider having a dedicated email address for this purpose.

Cookies & Log Files

Like most web sites, WhatsOnWilmington uses cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer which allows WhatsOnWilmington to recognize you as a visitor when you return to our site using the same computer and web browser. Like the information you enter at registration, cookie and log file data is used to customize your experience on the web site.

One type of cookie, known as a "persistent" cookie, is set once you've logged in to your WhatsOnWilmington account. The next time you visit the WhatsOnWilmington web site, the persistent cookie will allow us to recognize you as an existing customer so you will not need to log in before using the service. In order to access or change any of your private information, however, you must log in securely again with your password even if your computer contains your persistent cookie. Additionally, if you log out of the WhatsOnWilmington site you will need to re-enter your password the next time you visit in order to log in to your account. Another type of cookie, called a "session" cookie, is used to identify a particular visit to the WhatsOnWilmington site. Session cookies expire after a short time or when you close your web browser.

Due to the communications standards on the Internet, when you visit the WhatsOnWilmington web site we automatically receive the URL of the site from which you came and the site to which you are going when you leave WhatsOnWilmington. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your ISP. This information is used to analyze overall trends to help us improve the WhatsOnWilmington service, but is not linked to personally identifiable information in any way.

Children

WhatsOnWilmington respects the privacy of children and does not seek children's participation in services offered in connection with this web site. We strongly recommend that parents supervise their children's use of the Internet and instruct them not to give out personal information online.

Information Use

WhatsOnWilmington aims to provide events enthusiasts with a range of services. WhatsOnWilmington collects certain types of information in order to operate and improve our service to you and other customers. The information that you provide may be stored by us for an indefinite time. WhatsOnWilmington, LLC is the sole owner of the information collected on this site.

WhatsOnWilmington Communications:

WhatsOnWilmington may send you promotional information unless you have opted out of receiving such information.

Customized Content:

Cookie and the information you provide may be used to customize your experience on the web site. For example, when you login to your account we may display events that you may have a specific interest in.

Information Sharing

Sharing Information With Third Parties:

WhatsOnWilmington takes the privacy of our customers very seriously. We will never sell, rent, or otherwise provide your personally identifiable information to any third parties for marketing purposes. We will only share your information with third parties to carry out your instructions and to provide specific services. For instance, we use a credit card processing company to bill customers for the products they purchase. These third parties do not retain, share, or store any personally identifiable information except to provide these services and are bound by strict confidentiality agreements which limit their use of such information.

Links to Other Sites

Our web site contains links to other sites that are not owned or controlled by WhatsOnWilmington. If you visit these sites, we recommend that you read each of their privacy statements, along with statements from other web sites that collect personally identifiable information. WhatsOnWilmington is not responsible for the privacy policies or content of other web sites.

Legal Disclaimer

It is possible that we may need to disclose information we have collected, when required by law. We will disclose such information when we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

Security

The security of your personal information is important to us. In order to secure your personal information, all communications between you and the WhatsOnWilmington website is protected through secure socket layer (SSL) encryption. Although we follow generally accepted industry standards to protect the personal information submitted to us, no method of transmission over the Internet is 100% secure. We cannot guarantee that all of your private communications or personal information will never be disclosed or unlawfully accessed by unauthorized third parties. Further, you are solely responsible for maintaining the secrecy of any passwords or other account information used on this web site.

Changes to this Privacy Policy

WhatsOnWilmington may update this privacy policy. In the event there are significant changes in the way we treat your personal information, we will send a notice to the primary email address specified in your WhatsOnWilmington account or by displaying a prominent notice on this site.

Questions or Comments

If you have questions or comments about this privacy policy, please email us at publisher@WhatsOnWilmington.com.